Shipping & Returns

SHIPPING

Orders are typically fulfilled on the same or next day, provided that the products are available in stock. Transport times vary depending on the destination.

Shipping Costs:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden - FREE 

UK - 19.99 € 

UAE - 59.99 €

Canada, United States - 49.99 € 

Switzerland - 19.99€ (if order value less than 199 €)  

 

Custom Fees:

If applicable, the customer will pay the taxes & duties in addition to the purchase price of the goods.

 

RETURNS

We do not offer free returns yet. In case you decide to return products within 30 days after purchase, you may send them back at your own cost to:

Lufapak GmbH Neuwied

CO. SKYlink

Carl-Borgward-Straße 20

D-56566 Neuwied

Please include the delivery note, that was in your initial parcel as well as the item(s) you would like to return.

Once your return is received, the refund process will start. We are not responsible for any loss along the way of transportation, so please keep the tracking number of your return until you have received your money back, so we can trace the parcel down.